London Gateway Vehicle Booking System

London Gateway's Vehicle Booking System (VBS) is now available to all registered hauliers. All collections and deliveries must be booked through the Vehicle Booking System. Hauliers can access the Vehicle Booking System through the homepage of this London Gateway portal. Information for registering as a haulier is outlined below.

For queries using London Gateway's Vehicle Booking System please contact VBS support on 01375 648585 or email

Haulier & Driver Registration Service

Hauliers who wish to operate at London Gateway Port Ltd. will need to perform a number of steps below, to register. Once a haulier registration application has been processed, access will be provided to a number of key applications including the Online Driver Registration and the London Gateway Port Ltd. Vehicle Booking System.

Steps for Registration

Step 1

Please download and read the Haulier Information Pack, for information on London Gateway.

Step 2

Download and complete the VBS Access Agreement and Haulier Registration Direct Debit forms.

Step 3

Return scanned copies of the completed 'VBS Access Agreement' and 'Haulier Registration Direct Debit' forms, by email to:

Step 4

Post the original copy of the completed 'Haulier Registration Direct Debit' form within 28 days to:

London Gateway Registration Department
c/o Community Network Services Ltd (CNS)
204-207 Berths Western Docks
SO15 1DA

Failure to send the original copy of the Haulier Registration Direct Debit mandate, may lead to the hauliers registration being terminated.

Individual Depot Registration

For hauliers that wish to register individual depot locations, please complete and return the 'Additional Haulier Depots for Vehicle Booking System (VBS)' form, along with the 'VBS Access Agreement' and 'Haulier Registration Direct Debit' forms.